Terms and conditions

These Terms of Use (Terms) govern your use of our website located at www.switchtosocialwork.com.au (Website) and form a binding contractual agreement between you, the user of the Website and us, the Centre for Excellence in Child and Family Welfare Inc. (ABN 24 629 376 672 / A0004592S) (we / us). 

For that reason, these Terms are important, and you should ensure that you read them carefully and contact us with any questions before you use the Website. You can contact us on switchtosocialwork@cfecfw.asn.au.  

By using the Website, you acknowledge and agree that you have had sufficient chance to read and understand these Terms and you agree to be bound by them. If you do not agree to the Terms, please do not use the Website. 

These Terms may be modified from time to time, and you should regularly review them. Your continued use of the Website constitutes your agreement to any modified Terms. 


  • We grant you a non-exclusive, world-wide, non-transferable licence to use the Website in accordance with the terms and conditions set out in these Terms. 
  • You may access and use the Website in the normal manner. 
  • If you or your organisation register as a member of the Centre (Member), you are also bound by any separate Members terms and conditions that may be notified to you. 
  • You must not add any content to the Website: 
    • unless you hold all necessary rights, licenses and consents to do so; 
    • that would cause you or us to breach any law, regulation, rule, code or other legal obligation; 
    • that is or could reasonably be considered to be obscene, inappropriate, defamatory, disparaging, indecent, seditious, offensive, pornographic, threatening, abusive, liable to incite racial hatred, discriminatory, blasphemous, in breach of confidence or in breach of privacy; 
    • that would bring us, or the Website, into disrepute; or 
    • that infringes the intellectual property or other rights of any person. 
  • You must not misuse this Website. You agree that you will not: 
    • commit or encourage a criminal offense; 
    • transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; 
    • hack into any aspect of the Service; corrupt data; cause annoyance to other users; 
    • infringe upon the rights of any other person’s proprietary rights; 
    • send any unsolicited advertising or promotional material, commonly referred to as “spam”; or 
    • attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. 
  • The Website contains links to other websites as well as content added by people other than us. We do not endorse, sponsor or approve any such user generated or any content available on any linked website. 
  • You acknowledge and agree that: 
    • we retain complete editorial control over the Website and may alter, amend or cease the operation of the Website at any time in our sole discretion; and 
    • the Website will not operate on a continuous basis and may be unavailable from time to time (including for maintenance purposes). 
  • You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice. 


  • We host a variety of online events and webinars via our Website and other platforms. 
  • You are accountable for all online bookings made in your name (even when made incorrectly) and the charges associated with them. 
  • We do not offer refunds on bookings cancelled or otherwise not attended by you and online bookings are non-transferable. 
  • We reserve the right to: 
    • make any changes to the timetable, content, program, speakers or the online booking system at any time; 
    • decline any booking without reason; and 
    • refuse entry and remove people from events and webinars if they have, or we have reason to believe they will, breach any of these Terms. 
  • If we are prevented from providing the online event or webinar you registered for as a result of any cause beyond our control, or the online event or website cannot be conducted because of a software or issue with the hosting platform or due to acts of God, strikes, labor disputes, government requisitions, restrictions or war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, curtailment or restriction on transportation facilities, or any other comparable calamity, casualty or condition (collectively a “Force Majeure”) we shall have the right to immediately terminate the online event or webinar without liability and shall be relieved of our obligations to you. If we are able to reschedule the online event or webinar, we may, at our sole discretion, apply your registration fee to the rescheduled online event or webinar. 
  • Online events and webinars will be recorded and content will be available to paid participants and others. By participating in an online event or webinar you acknowledge and agree to grant us the right to record, film, live stream, photograph, or capture your name and likeness as a participant in the event or webinar, and any contributions made by you to the event or webinar, and to use, license adapt, modify and publish recordings of the event and webinar without further approval from you. 
  • You must not: 
    • record or broadcast audio or video of any online event or webinar; 
    • create a disruption or hinder the online event or webinar, or hinder the enjoyment of the online event or webinar by other attendees; or 
    • sell, trade, transfer, or share your access link and/or code, unless such transfer is granted by us at our sole discretion. 


  • The payment of the applicable fee for any course, online event, webinar or other product ordered via the Website is due upon registration. If such payment is insufficient or declined for any reason we may refuse to allow you to access the product and we shall have no liability in that regard. 
  • The fees specified in the Website are expressed as a GST exclusive amount, unless otherwise specified, and you must pay us the applicable GST in addition to the fees. 
  • Your registration entitles you to access the product for which you have registered in the normal way. Any and all other costs associated with your attendance shall be borne solely by you, and we shall have no liability for such costs. We are not obligated to provide the product in any form or medium other than offered via the Website. 
  • Once you have completed your registration, you will receive your registration confirmation by email. Please ensure that your valid email is entered correctly on the registration form. Be sure to check your junk email box too in case any of your emails are caught by spam filters. You will receive essential information for registered attendees electronically at the email address and mailing address that are provided on your registration form. 


  • Nothing in these Terms constitutes a transfer of any intellectual property rights. You acknowledge and agree that, as between you and us, we own all intellectual property rights in or associated with the Website, including all course materials, webinars, information, text, materials, graphics, logos, button icons, images, video and audio clips, photographs, trade marks (whether registered or not, and specifically including the SWITCH TO SOCIAL WORK brand, logo and device), advertisements, layout, arrangement, graphical user interface, designs and trade dress, whether provided via the Website, or any other method or platform (Website Material). 
  • All moral and intellectual rights are reserved by us and our licensors. 
  • You agree that you will not copy, record, store, publish, manipulate, modify, adapt, distribute or otherwise reproduce, in any format, any of the Website Material without our express prior written permission. In particular, you will not record, publish, broadcast or redistribute any online event or webinar without our express prior written permission. 
  • By posting or adding any content onto the Website, you grant us a perpetual, non-exclusive, royalty-free, irrevocable, worldwide and transferable right and licence to use that content in any way (including, without limitation, by reproducing, changing, and communicating the content to the public) and permit us to authorise any other person to do the same thing. 
  • You consent to any act or omission which would otherwise constitute an infringement of your moral rights, and if you add any content in which any third party has moral rights, you must also ensure that the third party also consents in the same manner. 
  • The licence in clause 2 will survive any termination of these Terms. 
  • You represent and warrant to us that you have all necessary rights to grant the licences and consents set out in clauses 2 and 5.3. 
  • Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with us and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to us. 


  • You represent and warrant to us that you have the legal capacity to enter into these Terms. 
  • The Website is provided by us on an “as is” basis without express or implied warranty of any kind. 
  • We do not warrant: 
    • that access to or use of the Website will be uninterrupted or error free or that the Website or any material on or accessible through the Website is free from errors or viruses, Trojan horses or other harmful components. 
    • anything about the reliability, ownership, accuracy, completeness, timeliness, quality, physical state or suitability for a particular purpose of any information or material on or accessible through the Website. 


  • This clause does not exclude or limit the application of any statutory provision, including the Trade Practices Act 1974 (Cth), where to do so would: 
    • contravene that statute; or 
    • cause any part of this clause to be void, 
      (Non-excludable condition
  • Subject to clause 1, to the full extent permitted by law: 
  • we exclude all representations, warranties or terms (whether express or implied) other than those expressly set out in these Terms. In particular, we exclude all terms, conditions and warranties implied by custom, the general law or statute relating to the supply of goods and services; and 
  • we exclude all liability in respect of loss of data, interruption of business or any consequential or incidental damages. 
  • Our liability to you for breach of a Non-excludable condition as it relates to the supply of goods and services is limited, at our option, to: 
    • in the case of goods: 
    • the replacement of the goods; 
    • the repair of the goods; 
    • payment of the cost of replacing or repairing the goods; and 
    • in the case of services: 
    • the supply of the services again; or 
    • payment of the cost of having the services supplied again. 
  • You accept all risks and responsibility for all loss, damages, costs and other consequences resulting from using the Website or the material on or accessible though the Website


  • These Terms terminate automatically if, for any reason, we cease to operate the Website. 
  • We may otherwise terminate these Terms immediately, on notice to you, if you have breached these Terms in any way. 


  • You agree to indemnify, defend and hold us harmless from any and all claims, liability, damages, costs and expenses arising from your use of the Website or your failure to comply with these Terms or from your violation of any applicable law. 


  • You must not assign, sublicense or otherwise deal in any other way with any of your rights under these Terms. 
  • If a provision of these Terms are invalid or unenforceable it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions. 
  • Each party must at its own expense do everything reasonably necessary to give full effect to these Terms and the events contemplated by them 
  • These Terms are governed by the laws of Victoria and each party submits to the jurisdiction of the courts of Victoria.